Welcome to the official Rules page for The Pokies 114. We operate a secure online gaming platform and have tested every core process to ensure transparency, fairness and compliance. These Rules explain how we run the site, what we expect from players, and what you can expect from us. They are legally binding once you register an account and begin using our platform.
We are registered under company number 3-102-841524 and operate from Costa Rica. Our platform is governed by the regulatory framework we adhere to, and our operations are designed to protect players and ensure a competitive, reliable gaming experience. These Rules apply to the use of The Pokies 114 across desktop, mobile and other internet-enabled devices.
By registering or using The Pokies 114 you accept these Rules in full. You must read them carefully. If you disagree with any part, you must stop using the service immediately. We reserve the right to amend these Rules at any time; updated Rules will be posted on our site and will apply from the date of publication.
We tested account registration flows and require strict compliance with eligibility rules. You may only use The Pokies 114 if:
We may request proof of age and identity. If such documents are not provided promptly, access to the account may be restricted.
Our practical tests of the registration process show it is straightforward but subject to verification. When opening an account you will be required to provide accurate personal information such as full name, date of birth, email address and phone number. We may ask for additional documentation to verify identity or payment details.
Deposits made to The Pokies 114 are generally available in your account quickly after confirmation from the payment provider, though times vary by method. During our tests, most modern payment methods credited within minutes to a few hours; some bank transfers may take longer.
| Rule | Detail |
|---|---|
| Accepted payment methods | We accept a range of payment methods; available options are shown in your cashier area. |
| Ownership | Only use payment methods in your name unless previously agreed by support. |
| Deposit limits | Limits published per payment method must be respected. |
| Verification | We may request evidence of source of funds or identity to comply with anti-money laundering rules. |
If you use a payment method that is shared or not in your name you must notify support. Unauthorised use of third-party cards may lead to account suspension and forfeiture of winnings.
Withdrawals are processed in accordance with our verification procedures and the payment method used. Based on our experience testing payout flows, we process withdrawal requests promptly after verification. The overall time to receive funds depends on the payment provider and banking systems.
| Step | What to expect |
|---|---|
| Request | Submit via your account cashier. We review requests against KYC and wagering rules. |
| Processing time | We endeavour to process quickly; typical processing can be 24–72 hours after verification but may take longer. |
| Bank time | Your bank or payment provider may add additional time; we are not responsible for those delays. |
| Fees | We do not charge withdrawal fees, but your bank may apply charges. |
| Returned payments | If a withdrawal is rejected by your financial institution and returned to us we will contact you to agree an alternative. |
Playthrough requirements apply before certain withdrawal methods can be used. In our testing, PayID required 1x playthrough of the deposit amount and credit/debit card deposits required 3x playthrough before withdrawals were allowed. We enforce these measures to comply with anti-money laundering obligations.
We run promotions to reward players. Our tests of promotional offers show they can vary by game type and may carry specific wagering requirements. Key rules are:
We tested various strategies and, where play suggests exploitation of a bonus (for example, using mathematically guaranteed strategies to meet wagering requirements), we reserve the right to cancel related winnings. We enforce this to protect the integrity of promotions and the platform.
Our systems use certified software to deliver random and fair results. You must not manipulate game outcomes or attempt to automate play using bots, scripts or programmed devices. Collusion between players to gain advantage is strictly prohibited. If we discover evidence of collusion, automated play or other manipulation, we will void affected bets and may suspend or close accounts.
On rare occasions, software or game malfunctions may occur. If a malfunction happens:
If the malfunction resulted in loss of funds or incorrect balances we will take reasonable steps to rectify the situation after investigation.
We take responsible gambling seriously. Our testing of player protection features shows a range of controls available to players, including deposit limits, time-outs, self-exclusion and access to account activity history. If you feel your gambling is becoming a problem we urge you to use these tools and seek professional help.
We may also apply temporary or permanent limits where we identify behavior that indicates potential gambling harm.
We are required to comply with anti-money laundering (AML) and counter-terrorist financing laws. To meet these obligations we may request documents confirming identity, address, and source of funds. Refusal to provide satisfactory documentation may result in suspension of account activity and withholding of funds until validation is complete.
The following activities are strictly prohibited on The Pokies 114:
If we detect prohibited activity, we may suspend or close accounts, void winnings, and refer cases to law enforcement where appropriate.
If you breach these Rules, provide false information, or engage in prohibited behaviour we reserve the right to:
Our investigations are comprehensive and may require time to liaise with payment providers, software partners and, if necessary, external authorities.
We collect and process personal information to provide the service, prevent fraud, and meet regulatory obligations. We implement technical and organizational measures to protect your data. By using The Pokies 114 you consent to processing of data in accordance with our privacy policy and data protection law. We will only use and disclose personal information as permitted by law and as necessary to operate the platform.
We aim to resolve disputes fairly and efficiently. If you have a complaint:
During our testing we found that providing transaction IDs and timestamps speeds up the resolution process.
We may change these Rules for operational, legal or regulatory reasons. Changes will be published on our site. Continuing to use the platform after changes are posted signifies acceptance of the revised Rules.
| Topic | Summary |
|---|---|
| Eligibility | Must meet age and location rules; account must be in your name. |
| Deposits | Use your own payment methods; limits and verification apply. |
| Withdrawals | Processed after verification; playthrough rules apply; no site fees. |
| Bonuses | Subject to specific terms; abuse leads to voided winnings. |
| Prohibited conduct | No bots, collusion, duplicate accounts or fraud. |
| Support & complaints | Contact support with evidence for timely resolution. |
Our team at The Pokies 114 continuously tests and monitors platform performance, fairness and compliance. Our focus is on delivering a reliable gaming environment where rules are enforced fairly and transparently. If you have any questions about these Rules, please reach out to support. We will respond promptly and provide guidance based on our experience operating and testing the platform.
These Rules are effective immediately and apply to all users of The Pokies 114. Thank you for choosing our platform and for playing responsibly.
Join
© 2025 The Pokies All rights reserved